Privacy Policy for Homee Construction

A. Account Information

• Name: To identify you on the platform.
• Mobile Number: Used as your primary login identifier and for secure, mobile-number OTP (One-Time Password) based authentication.
• Secure One-Time Password (OTP) for authentication: To secure your account access where applicable.
• User Type: Classification as either a "Client" (seeking construction services) or a "Contractor" (providing construction services).
• Profile Photograph: Voluntarily uploaded by you to personalize your profile.

B. Property and Project Information (For Clients)

Clients may voluntarily provide:

• Plot or Built-Up Area: Dimensions and size details of the land or building.
• Construction Requirements & Specifications: Descriptions of the desired construction work, materials, and design preferences.
• Construction-Related Documents or Photographs: Architectural drawings, structural plans, blueprints, or site photos uploaded to facilitate contractor coordination.

C. Contractor Identity & Verification Information (For Contractors)

To ensure the integrity, safety, and legitimacy of the marketplace, and as part of our mandatory admin review process before a Contractor account is approved and made visible to Clients, we collect:

• Name & Mobile Number: Business contact details.
• Business/Company Information: Registered business name, address, and specialization.
• Work Experience & Portfolio: Past projects, credentials, and structural work history.
• Service Locations: Specific geographical areas or regions where you offer services.
• Rates and Pricing Information: Cost estimates, standard labor rates, and quotations.
• Verification & Identity Documents:
  • Goods and Services Tax Identification Number (GSTIN) & Certificate: Collected to verify business registration and tax compliance status.
  • Permanent Account Number (PAN) Card Details: Processed to confirm the financial and legal identity of the contractor entity or individual.
  • Aadhaar Card (UIDAI Verification): Submitting Aadhaar details is strictly voluntary and used solely for secure, one-time identity verification to prevent fraud on the platform. Contractors are highly encouraged to mask the first 8 digits of their Aadhaar card before uploading. We process, handle, and store Aadhaar data with bank-grade encryption in absolute compliance with UIDAI regulations and governing Indian data privacy laws. We never publish, rent, or trade these sensitive credentials.

D. Communication Information

If you use the in-app chat or communication features to connect with other users, we process:

• Messages: The text content of your chats.
• Attachments & Media: Photos, documents, or design sheets shared through the App.
• Timestamps: Real-time logging of when communications occurred.
• Service Logs: Technical metadata necessary to provide and secure the communication service.

We do not run external analytics tracking tools, Firebase Services, FCM, Sentry, or any SDKs that collect background diagnostics or track your usage across other websites or apps.

• Between Clients and Contractors: To facilitate communication and project coordination, relevant contact and project details are shared with the respective party once a connection is initiated or a service is requested.
• With Trusted Service Providers: We share necessary data with third-party vendors who assist us in operating our platform, including:
  • Authentication & OTP Providers: To send secure SMS OTPs for secure login.
  • Cloud Storage & Database Providers: To host app assets, media files, and transactional databases safely.
  • Map & Location Services: To render map interfaces and run geocoding queries.
  • Professional Advisers: Where necessary for legal, auditing, or insurance purposes.
• Legal & Government Authorities: When strictly required to do so by applicable Indian laws, judicial orders, or law enforcement warrants.

• Monitoring & Security: Messages and shared files are stored on secure servers to provide seamless message history, resolve disputes, maintain safety, and comply with legal requirements.
• Confidentiality Warning: Users are strictly advised never to share sensitive personal information, credit card details, banking credentials, login passwords, or OTPs through the chat interface.
• User-Generated Content (UGC) Moderation, Reporting, and Blocking: Our platform allows users to post projects, write reviews, and communicate via in-app chat. We strictly prohibit any objectionable, abusive, or unlawful content. To ensure user safety, our app provides built-in mechanisms allowing users to Report offensive content and Block abusive users immediately. We actively monitor these reports and reserve the right to remove non-compliant content and permanently ban accounts that violate our community standards.

• No In-App Payments: The App does not integrate any third-party payment gateways, bank transfer modules, or credit card processors. No financial transactions, payments, or processing are conducted inside the App.
• Data Minimization: Since no transactions take place in-app, we do not collect, process, or store credit card numbers, CVV security codes, UPI IDs, or banking passwords.
• Billing Receipts: Any billing estimations, receipts, or project bills shared through the chat are purely for reference and project tracking purposes. All monetary exchanges and payment settlements must be conducted directly and independently off-platform between the parties.

• In-App Deletion: You can initiate the deletion of your account and all associated profile data directly through the settings panel inside the Homee Construction App.
• Manual Deletion Request: Alternatively, you can request account deletion and data removal by contacting us via email at homeeconstructions@gmail.com.
• Retention Exceptions: Upon receiving a deletion request, we will permanently delete or anonymize your personal data, except for specific information that we are legally obligated or permitted to retain (e.g., historical records, dispute logs, or fraud prevention records).